Thank you very much Mike for your work in fixing my computer outlook problem. You appear to have a lot of knowledge and the ability to find and resolve problems quickly. That is exactly what I need in a computer repair tech.
" Jason Domican"
As usual. Your tech support came through for me.
Congratulations on Mr. Frascella. He did a nice job for me and he is a professional and a good listener. Please continue to provide this high level of Support.
" Paulene Pyrah"
Happy New Year. I'm following up with you as we discussed about my computer and making some changes. I didn't find any feedback form attached I'm happy to let Anuj Agrawal know how excellent your service was. Your expertise is clearly obvious, your patience is much appreciated, and I TRUST you with confidence to assist me with the maintenance and servicing of my computer needs.
" Jim Kimber"
I recently called the phone number for Dell Tech Support and was connected to the DBS line. My computer was out of warranty, but the 2 techs (Mike and Anu) I reached at DBS were very patient and helpful, especially Anu. He really hung in there to get my computer cleaned up and running again. It's a shame we have become so reliant on our electronic devices, but it's worse when we have hackers etc that try to make the situations worse. I'm glad to have the use of my computer back. I trusted the control of my computer and all that was on it in their hands, and prayed it would all work out. I appreciated the hard work, patience and deligence it took. They deserve a raise in pay or a bonus.
" Debra Clarke Bloom"