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Privacy Policy

DBS Infosoft Solutions Pvt. Ltd. presents the privacy policy of its company so that it can protect the privacy for users.  By implementing and following the policy, the service in now termed as user defined   services owned and operated by DBS Infosoft Solutions Pvt. Ltd.. By submitting your information to our website or through the toolbar, we will consider your acceptance of our policy.

You can easily go through these policies –

COLLECTION OF INFORMATION AND ITS USE - When we get any information through phone, emails or websites of our users, we regard it as confidential and never share or disclose it with others.  We will not sell or rent the information.  DBS collects information from the users by using the toolbars.

Personal Information-   It is very necessary for the users to give all the required personal information which identifies you so that we will be aware of our users and their requirements. The user needs to fill the registration form first, in order to utilize the DBS services. During registration, the user must give all the necessary details like, First and Last name, contact no, e-mail id, postal address, personal identifier etc.  These details are used to contact you for the products and services you have asked for.  It includes re-registration/renewal notifications, special offers and surveys on improving our services.

Payment Transaction- DBS doesn't take credit card details on phone .  If DBS can ask user to enter his/her credit card details himself on the secure payment page /payment gate .

  • Remote Access-  While requesting support you may request for the problem to be resolved by taking control of your computer.  DBS applies qualified tools which allow user to grant control of user computer to an expert remotely over the internet so that the expert can diagnose or correct problems.  Experts are not allowed to use the Remote Access Software until and unless they have received adequate training in its use and users have consented to grant control.  In addition Experts will not use remote access tools to obtain confidential or sensitive information stored on user computer or network, or cause user to experience system problems.

Diagnostic Tool – DBS online diagnoses application and may collect a wide variety of useful information about the condition of computer system and the applications on it.  This information is packaged into a document containing all the essential details needed by DBS and is sent securely over the internet to the DBS server or a third party server appointed by DBS. DBS analyses the information to help in diagnosing and solve end user problems.  The information collected by the DBS application will not contain any sensitive information such as websites visited, e-mail messages, e-mail addresses sent to, passwords, profiles etc.

Use of the Remote access and diagnostic applications is also subject to the terms of use in the respective software license agreements.

Cookies – A cookie is a message given to a web browser by a web server. This browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot infringe the privacy of our customers.

Surveys and contests - From time to time our toolbar requests information from user via surveys or contests.  Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose the information.  Information requested may include contact information (like name and shipping address) and demographic information (such as zip code).  Contact information will be used for the purpose of monitoring or improving the use and satisfaction of toolbar and DBS services.

Notification of Changes – DBS reserves the right to update its privacy policy anytime by posting changes online without notice to you. The most current version of the privacy policy can be viewed by clicking on the hypertext link located on our website http://www.dbsinfosoft.com .  Please go through the terms of privacy policy before submitting the related information to our website.

If at any point of time, we will find the given contact information different from the current information, we will intimate you via mail as soon as possible. DBS will only use the data and the information according to its privacy policy under which the information was collected.

If your mind strikes some questions related to the privacy policy of our website, you can mail directly to us at feedback@dbsinfosoft.com